How We Work

We strive to offer not only expert product knowledge but also exceptional customer service. We can’t do that without the very best people right across our business. We ensure that our people are valued, trusted and professionally trained so they are well placed to offer the very best levels of service that we pride ourselves on.

Our decentralised business model gives our managers the freedom and responsibility to run their businesses and develop their people. We are always interested to meet enthusiastic, motivated and ambitious people who are prepared to go the extra mile for our customers. Our Company continues to grow and evolve, we need the right people to join us on this dynamic and fast paced journey, whilst upholding our core values to offer unrivalled local knowledge and levels of service.

If this sounds like a Company you would like to know more about, please get in contact with your local business or apply for one of our advertised roles. All enquiries will be treated in the strictest confidence.

Time for a Change?

Our growing business is always on the lookout for talented individuals. Although we are a merchant, it’s not just counter sales staff we seek, there are many other positions available from bathroom designers, estimators and finance, to procurement, delivery driving and stock control. So if you’re looking to make a change, get in touch today.

Apprenticeships

Real work. Real learning. Real career opportunities.

An apprenticeship with us isn't about making the tea - it's about gaining real experience, learning on the job, and building a long-term career. You'll be part of the team from day one, developing skills that matter and earning a recognised qualification as you go.

We offer hands-on, structured apprenticeships across our network - from our busy trade counters to our customer-facing showroom design teams.

What You Can Expect

• A permanent, paid role from the start
• A nationally recognised qualification
• Training and mentoring from experienced colleagues
• Day-to-day experience in a real working environment
• Opportunities to progress into full-time roles after completion

Our Apprenticeship Pathways

⯈ Trade Supplier – Level 2

⯈ Fitted Furniture Design – Level 3

Entry and Progression

You don't need loads of experience, just the right attitude. If you're organised, curious, and willing to get stuck in, an apprenticeship here sets you up for the next step. That could be on the sales counter, internal sales, or part of our showroom team - it all depends on where your strengths lie and what you enjoy most during your training. We'll help guide that progression, so you're not just learning a role, you're building a future that fits you.

How to Apply

We work closely with training providers to offer apprenticeship placements throughout the year.

If you are interested in hearing more about upcoming opportunities then, Apply for the relevant Apprenticeship Programme on our vacancies tab.

Work Experience

Not sure if an apprenticeship is right for you?

We also offer short-term work experience placements at sites across the country.

It's a chance to:

• See how a site runs day to day
• Meet the team and get a feel for the environment
• Try out areas like warehouse, customer service, and trade counter work

Placements typically last 1–2 weeks and are perfect for school or college students exploring career options.

If you're interested in work experience, contact our careers team directly by using our get in touch form.

What Our Apprentices Say

Phoenix Truman

Trade Supplier Level 2

I chose an Apprenticeship because I wanted to start making money and gain practical experience, rather than waste my time with a college course that I wasn't passionate about.

Phoenix Truman

Trade Supplier Level 2

One of the biggest things I've gained is confidence. I've developed real people skills, communication, and customer service, which have helped me both at work and in everyday life.

Phoenix Truman

Trade Supplier Level 2

One of the most unexpected parts has been getting stuck into customer events so quickly- things like horse races, mini golf, and curry nights. I've also built great relationships with not just my team, but suppliers and customers too.

Phoenix Truman

Trade Supplier Level 2

My confidence has grown a lot during the apprenticeship. I was nervous to begin with, but I've learned that the workplace isn't as scary as I thought. I've met great people who are patient and willing to help me learn.

Phoenix Truman

Trade Supplier Level 2

If you're thinking about applying, just go for it – you never know until you try. You don't need experience, just the right attitude. Give it time and you'll be surprised how quickly you pick things up.

Kieran Bennet

Trade Supplier Level 2

I learn best by being hands-on, taking in more through practical work than visual learning, so an apprenticeship was the perfect route for me. I enjoy being thrown in at the deep end as it's where I learn best.

Kieran Bennet

Trade Supplier Level 2

Product knowledge has been the most challenging but also the most important part of the role. Learning product names and terms is like learning a new language, but once I understood what they were and how they worked, I became much more efficient and confident in my work.

Kieran Bennet

Trade Supplier Level 2

It's been surprising to see how much stock moves in and out of the site, with constant deliveries each day in what first seemed like a small store. I was also given a lot of responsibility early on, which was good as it pushed me to adapt quickly to the working environment.

Kieran Bennet

Trade Supplier Level 2

This apprenticeship has massively changed my confidence for the better. I've gone from following instructions to managing my own workload and I'm even training new staff members!

Kieran Bennet

Trade Supplier Level 2

Give it a go! If you have a positive attitude, willing to learn and get stuck in you will do well. It's a fantastic way to adapt and learn about a true working environment whilst earning a wage. You also meet some amazing people along the way.

Bobby Buchanan

Trade Supplier Level 2

I chose this apprenticeship because it offered me a chance to learn whilst earning as opposed to one or the other, apprenticeships are a great way to build a career from the bottom up

Bobby Buchanan

Trade Supplier Level 2

I've learnt a lot on the job in such a diverse company - customer service, the plumbing and heating industry, networking, and running internal systems. It's boosted my confidence, strengthened my focus on targets, and made me extremely ambitious.

Bobby Buchanan

Trade Supplier Level 2

The most unexpected part has been the trust the company has in me. I expected the usual stereotype - apprentices just doing as they're told - but here it's been different. I was trusted with my ideas and given responsibility early on, and it's changed me for the better.

Bobby Buchanan

Trade Supplier Level 2

This experience has boosted my confidence massively. Being trusted to manage my own sales and contribute to performance has shown me I'm capable and valuable. Getting positive feedback and speaking daily with highly experienced people has changed my mindset - I've learnt that regardless of age or title, your input matters.

Bobby Buchanan

Trade Supplier Level 2

I'd definitely recommend anyone to apply. You're not just making brews, you're contributing to a company that values you and gives back. This apprenticeship builds drive, ambition, and excellent customer service skills. If you're hungry to learn, you can go far in this industry.

Maddie Aird

Fitted Furniture Design Level 3

University wasn't for me and I wasn't interested so I felt that a apprenticeship was the better route for me and I liked the idea of learning and earning at the same time.

Maddie Aird

Fitted Furniture Design Level 3

I have learnt a lot over the course of the year, I feel like my confidence has risen from talking to customers and talking on the phone because at first I was nervous to that didn't Feel like I could do it but over time that has changed and I feel that has made a difference.

Maddie Aird

Fitted Furniture Design Level 3

Probably how much work goes into the business and how much you learn as there is lot to take on and the amount of responsibility you take on at the early stages of the job because as you settle in, you sometimes take on queries from customers that become your priority and your responsibility.

Maddie Aird

Fitted Furniture Design Level 3

It has boosted my confidence a lot and it changed me in ways that I couldn't imagine and I'll always be grateful for what this job has taught me so far.

Maddie Aird

Fitted Furniture Design Level 3

Just apply! Don't overthink about the outcome and you can learn so much from a job just make sure it's the right job for you and if you think your willing for the job.